As a basic commitment in its business, FRACTALIA REMOTE SYSTEMS focuses on constantly increasing customer satisfaction levels; Management is aware of the need to continuously improve the quality of its products and services.
In order to carry out continuous improvement of its management, FRACTALIA REMOTE SYSTEMS is committed to the following principles of action
To prevent pollution caused by its environmental activities.
To meet all applicable legal, regulatory and other requirements to which the organization subscribes
To bring its work into line with the concept of continuous improvement, continually monitoring and evaluating its management system to set targets for that improvement.
Publishing improvement targets and the corresponding performance across the organization
Notifying all those concerned of the targets set for Quality, Environment, Information Security, Information Technology Services, and Business Continuity at FRACTALIA REMOTE SYSTEMS, together with the corresponding performance levels.
To ensure that its activities are safe for customers, employees, associates, suppliers and other parties involved in its work.
To work in close contact with customers to guarantee awareness of their level of satisfaction at all times.
To ensure availability of the resources needed in terms of staff and infrastructure to achieve the targets set for continuous improvement.
To put in place a method for identifying, assessing and managing information security hazards that affect the assets and resources we work with.
UNE-EN ISO 9001:2015 Quality Management Systems
UNE-EN ISO 14001:2015 Environmental Management Systems
UNE-EN ISO 27001:2013 Information Security Management Systems
UNE–EN ISO 20000-1: 2011 Information Technology Service Management System
UNE-EN ISO 22301: 2012 Business Continuity Management Systems
Fractalia has more than 15 years of experience and a solid international presence, with activity in 12 countries throughout the world. We offer cutting-edge technology and a human touch to help us innovate and grow along with our clients.
Fractalia is committed to applying its Integrated Management System.
If you want to form part of a team focused on innovation and continuous improvement so that all of our company's actions provide value to our customers, don't hesitate to get in touch with us.