Functionalities
-
Reactive Support: Automated Recovery and Remote Diagnosis.
- IRS: Instant Recovery System (full recovery in case of SW incidents).
- Management: Intel vPro – integrated with HW management (iAMT).
- Fractalia Remote Assistance: Automation of Service Desk tasks.
- Proactive Maintenance: Group-Oriented Administration.
- Self-service facility for applications and services.
- Reports.
- IT management functionalities:
- Distribution of software and security patches.
- Inventory management.
- Remote Control.
- Other Services:
- Extended Inventory.
- Application streaming.
- Remote terminal blocking.